Frequently Asked Questions

Financing & Payment FAQs

Does Discount Medical buy back used equipment?
At this time, Discount Medical does not offer a buyback program for used equipment. However, we’re committed to helping you find the right solutions for your mobility needs and can offer guidance on the best options for managing or repurposing your existing equipment.
Can you process payments through insurance, Medicare, or Social Security?
Currently, Discount Medical does not process payments directly through insurance, Medicare, or Social Security. However, we can provide you with the necessary documentation for you to submit a claim to your insurance or reimbursement programs. While we aim to support you in every way possible, we recommend contacting your insurance provider or program representative to understand your coverage and the process for submitting claims for reimbursement.
Is mobility equipment affordable for someone on a tight budget?
Absolutely. At Discount Medical, we prioritize making mobility solutions accessible to everyone, regardless of budget. We offer competitive pricing, a range of financing options, and guidance on insurance and payment plans to help manage costs.
How can I be sure I’m choosing the right mobility equipment for my needs?
Our team of experts is here to guide you through the selection process. With over 25 years of experience and our “Test It Before You Buy It” program, we ensure you find the perfect match for your lifestyle and needs.
What if my mobility equipment fails or doesn’t meet my expectations?
At Discount Medical, we stand behind the quality of our products. As an Authorized Manufacturer Repair Center, we offer expert support and maintenance. Plus, our in-house repair services ensure quick and efficient resolutions to any issues.
Buying mobility equipment is a big investment. What if I make the wrong choice?
We understand the importance of this decision, which is why our process is designed to make you feel confident. From personalized consultations to hands-on demonstrations, we help you make an informed choice without pressure.
Will I receive support after purchasing mobility equipment?
Absolutely. Our commitment to you extends beyond the sale. We offer ongoing support and after-sales service to ensure your equipment continues to meet your needs and expectations, with a team ready to assist with any post-purchase concerns.
Q: Do you offer financing options for purchasing mobility equipment and supplies?

A: Yes, we offer financing through Acima, a leading lease-to-own provider. Acima allows you to get the products you need without using credit or increasing your debt. With Acima, you can lease the items you want until you’re ready to own them.

Q: What is Acima and how does it work?

A: Acima is a flexible lease-to-own provider that helps people from all backgrounds live a better quality of life by providing easier access to the things they need and want, all without using credit. The Acima process is simple: you find an eligible item, Acima buys it and leases it to you under a flexible short-term lease with renewal options. You can own the item when you’re ready or return it to Acima.

Q: How do I apply for a lease agreement with Acima?

A: Applying for a lease agreement with Acima is quick and easy. You can apply through their mobile app, online, or in stores at thousands of retailers across the nation. Their flexible purchase options allow you to lease durable items like mobility equipment and supplies without using credit or a loan.